Privacy Policy

Ruscape Atelier.com Privacy Policy


We are thrilled that you have chosen to visit our website, and we want you feel confident that any personal information you share with us is in safe and caring hands. We have created this Privacy Policy to provide you with clear and concise information on how we collect, use, and protect your personal information.


Your privacy is important to use, and we are committed to treating you personal information with the utmost care and respect. We process your personal information as a Dada Controller, as defined by the General Data Protection Regulation (GDPR).


We agree to the following:


  • Users can visit our site anonymously
  • This Privacy Policy is linked on homepage or the first significant page after entering Ruscape Atelier.com.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

We may make changes to this Privacy Policy from time to time, so please review it regularly. By using our website, you agree to the term of this Privacy Policy, regardless of whether or not you have read it.


Personal Identifiable Information


What personal information do we collect? We collect personal information from you when you order a product, sign up for your newsletter, participate in a survey or marketing communication, or otherwise provide information to use through our website.


The personal information we may collect from you includes your name, email address, mailing address, phone number, and credit card information, as well as any other information you provide us.


We use this personal information to:

  • Address you appropriately and verify your identity
  • Serve as a point of contact and share information and materials with you
  • Ship you purchased orders
  • Aid in efficient order deliveries
  • Process your orders securely

General Data Protection Regulation (GDPR)


We comply with the GDPR, which gives you certain rights over your personal information, as well as the right to withdraw your consent to our use of your information.


If you would like to access information we have about you or make changes to your personal information, please email us at [email protected] with “Privacy Policy” in the subject line. We will do our best to respond to your request as quickly as possible.


Retention


We retain your personal information for as long as necessary to respond to and resolve inquiries and to process and share relevant information with you about ordered products. For mailing list subscriptions, we retain your information for as long as you remain subscribed (i.e., you do not unsubscribe).


Tracking ‘Cookies’


At Ruscape Atelier, we believe in providing our users with a positive, warm and welcoming experience, including respecting their privacy. We use cookies to understand your preferences, allowing us to offer you a personalized and efficient experience on our website.


If you with with to control your cookie setting, you can do so through your browser settings. However, please note that turning off cookies may impact the efficiency and personalization of your site experience. We also use Google Analytics as a third-party vendor to collect non-personally identifiable information, such as demographics and interests, in compliance with Google Analytics Terms of Service. Further more information on how Google uses data can be found here:
https://www.google.com/policies/privacy/partners/


Do Not Track signals

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.


Third-party disclosure


At Ruscape Atelier, we prioritize the privacy and security of our users’ personally identifiable information (PII). We do not sell, trade, or share PII with outside parties unless we have provided advance notice to our users. However, we do work with website hosting partners and other trusted third-party providers who help us operate our website and serve our users. We ensure that these parties agree to keep all information confidential.


In addition, we may release information when it’s necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves and others. But our commitment to privacy doesn’t end there. We also understand the importance of providing transparency to our users regarding how their non-personally identifiable information (non-PII) is used. Non-PII data may be shared with third-party vendors for marketing, advertising or other purposes.


Google


We are proud to work with Google, a trusted partner that shares our values regarding user privacy and security. Google’s advertising principles align with our commitment to providing a safe and positive experience for our users. As a third-party vendor, Google uses cookies to serve ads on our site based on previous visits to our site and other sites on the internet. We have implemented the collection of demographics and interests data through first-party and third-party cookies to improve our users’ experiences and better serve their needs.


Opting out:


We want you to have control over your online experience, which is why we provide options for opting out of certain advertising practices. We believe that every individual should have the freedom to choose how they interact with online advertisement.


You can take charge of your online advertising preferences by setting your preferences on the Google Ad Setting page. Additionally, you can opt out of certain advertising practices by visiting the Network Advertising Initiative Opt Out page or by utilizing the Google Analytics Opt Out Browser add-on.

We understand that privacy is a top priority for many of our users, and we want to make use that you feel confident and comfortable using our website.


Children Online Privacy Protection Act (COPPA)


At Ruscape Atelier, we comply with COPPA and don’t knowingly market to or give permission third-parties to collect PII from children under the age of 13. We require the consent of a parent of guardian to collect personal information from children under age of 13.


Fair Information Practices


At Ruscape Atelier, we value transparency and take protection of your personal information seriously. We are committed to complying with Fair Information Practices and will take prompt and responsible action in the event of a data breach.


If such an incident were to occur, we would notify you via email within 14 business days to keep you informed and allow you to take any necessary actions to safeguard your personal information.


Moreover, we fully support the Individual Redress Principle, which means that you have the right to legally pursue enforceable rights against any data collectors or processors who violate applicable laws or regulations. We believe that your privacy and security are of the utmost importance, and we will do everything within our power to uphold these values.


Unsubscribe/ Opt-out


At Ruscape Atelier, we believe in respecting your preferences and providing you with the best experience possible. We understand that sometimes you may want to opt-out of receiving future emails from us, and we fully support your decision to do so.
If you with to opt-out, we have made the process simple and hassle-free. You can follow the instructions located at the bottom of each email, and we will promptly remove you from all correspondence. We value your privacy and appreciate your trust in us, and we want to ensure that you feel comfortable and confident in our communication with you.


CAN-SPAM Act


At Ruscape Atelier, we strive to maintain the highest standards of integrity and respect for our clients. That’s why we want to make sure that our email communication complies with the CAN-SPAM Act, which is a set of rules that protect the privacy of email recipients.


We collect your email address only for the purpose of providing you with information that you have requested, or to update you on the status of your orders. We may also send you additional information about our products and services, but only if you have given us your permission to do so.


To comply with CAN-SPAM, we promise to:

  • Not use false of misleading subjects or email address. We want you to be able to easily identify our emails and trust that they are from us.
  • Clearly identify the message as an advertisement if it is one, so you know what you are receiving.
  • Monitor third-party email marketing services, if we use them, to make sure they comply with CAN-SPAM.
  • Allow you to unsubscribe from our emails by providing an easy-to-use link at the bottom of each email. We want to make sure you have control over what you receive from us.

At Ruscape Atelier, we believe in treating our clients with respect and transparency. That’s why we are committed to complying with CAN-SPAM and to providing you with high-quality and relevant information through our email communication.


Contacting Us


We value your privacy and want you to feel comfortable reaching out to us with any questions or concerns you may have. If you have any question about our Privacy Policy or your PII rights, please don’t hesitate to contact us at [email protected]. Our friendly and knowledgeable team is here to help and will respond promptly.


Updated – February 2023